Detective Paco is on the prowl for something scaly. If the customer had come to this blog, I could have helped.
Given the nature of the customer, and the level of superstition in question, I at first thought the missing item would be a tiki god:
Go, Paco!

[…] a comment Go to comments Detective Paco is on the hunt as we, er, speak. Smitty seems to think invoking a Tiki god might help. Perhaps. Chances are the big O is willing to try anything to help his dismal approval […]